22 April 2009 ~ Comments

Rethinking Square One: Why Starting Over is B.S.

Rethinking Square One: Why Starting Over is B.S.

Face it: sometimes business sucks. Something we’ve put a ton of effort into craps the bed and we’re left with no choice but to scrap everything and…start over. Go back to square one. Ask our buddy for a “gimme.”

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15 September 2008 ~ Comments

Kenny Rogers Talks about Client Retention

Kenny Rogers Talks about Client Retention

Money’s tight. Every dollar affects your bottom line. How could you possibly consider letting a client go?
Gasp…
FIRE a client?
Good ‘ol Kenny says that there’s a time to fold ‘em and I couldn’t agree more. While you can discern from the above what I think are the qualities of “keeper” clients, here’s a list of complete [...]

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